Frequently Asked Questions

1. What's your lead time?
We deliver within 24hours for items in stock. Custom uniforma takes 5 to 10 working days or less depending on how busy we are.

 

2. What's your payment policy?

50% deposit, balance to be cleared before delivery 

 

3. Do you do custom of an already existing design on the website?
Yes we do at an extra Kshs 500 per set for retail 

 

4. Do you do bulk for resellers?
Yes we do our MOQ is 50 sets per style. We can mix up to 3 colours maximum

 

5. Can you visit my location for measurements?
Yes we can but you cover the transport cost

 

6. Where are you located?
Evamay House 2nd floor room 202 opposite Tahmeed booking office Latema Junction 

7. Do you ship to other countries 
Yes we do

 

8. Can I exchange an item 
Yes you can within 48hours but only for items bought online 

 

Most asked questions bulk

1. What's your lead time?
We deliver within 24hours for items in stock. 
Made on order items MOQ of 50 sets takes  14 working days or less depending on how busy we are. 

 

2. What's your payment policy?
75% deposit balance to be cleared before delivery. (We may need to add our payment method in this description)

 

3. Do you ship to other countries?
Yes we do

 

4. Can I come with my own designs 
Yes you can, you can also share your standard measurements for your brand too

 

5. Can I source my own fabrics and accessories?
Yes you can

 

6. Do you offer consultation to people who don't know what products to start with or where to start?
Yes at a fee